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Privacy Policy

1. Who We Are

 

SKOG Aurora igloos

SKOG Adventures North
Organization number: 940920-5367
Address: Sandviksvägen 90, 95 291 Kalix, Sweden
Email: leapierrefitte@gmail.com
Phone: +46730215177

We are the data controller responsible for the processing of your personal data.

2. What Personal Data We Collect

We may collect the following types of personal information:

a) Booking Information

  • Full name

  • Email address

  • Phone number

  • Nationality

  • Billing address

  • Payment details

  • Number of guests (including children’s ages if provided)

  • Special requests (dietary needs, allergies, accessibility needs)

b) Website Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on website

  • Cookies and tracking data

c) Communication Data

  • Emails sent to us

  • Contact form submissions

  • Messages via social media

d) Marketing Data

  • Newsletter subscription information

  • Preferences regarding communication

3. How We Use Your Data

We process your data for the following purposes:

  • To manage and confirm bookings

  • To process payments

  • To provide accommodation and related services

  • To communicate before, during, and after your stay

  • To comply with Swedish legal obligations (e.g., accounting regulations)

  • To improve our website and guest experience

  • To send marketing communications (only if you have given consent)

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (when you book a stay)

  • Legal obligation (Swedish accounting laws)

  • Legitimate interest (improving services, preventing fraud)

  • Consent (newsletter, marketing cookies)

5. Payment Processing

Payments are processed securely through trusted third-party payment providers. We do not store full credit card details on our servers.

6. Cookies

Our website uses cookies to:

  • Ensure proper website functionality

  • Analyze website traffic

  • Improve user experience

  • Deliver marketing content (if applicable)

You can control or disable cookies via your browser settings. A separate Cookie Policy may provide detailed information.

7. Sharing of Personal Data

We may share your data with:

  • Payment service providers

  • Booking system providers

  • IT and website hosting providers

  • Accounting services

  • Authorities if required by Swedish law

We do not sell your personal data.

8. Data Retention

We retain personal data:

  • For booking and accounting purposes: up to 7 years (as required by Swedish law)

  • For marketing purposes: until you withdraw consent

  • For customer communication: as long as necessary for service delivery

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten)

To exercise your rights, contact us at: [your email]

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. International Transfers

If we use service providers located outside the EU/EEA, we ensure appropriate safeguards are in place in accordance with GDPR.

12. Children’s Data

We only collect information about children when necessary for booking purposes (e.g., bed arrangements, safety). We do not knowingly collect data directly from children.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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